Business Service Brokers Pty Ltd (t/as TeleChoice)

Settlement Update

The deadline to object to the proposed settlement has now passed. Important Information about the Proposed Settlement The deadline to object to the proposed settlement has now passed. The Court approved a Notice of Proposed Settlement to be sent to group members. Group members should read the Notice carefully as the matters set out in the notice may affect their legal rights. Any group member who wishes to object to the proposed settlement must, by no later than 4.00pm (AEDT) on 23 October 2026 , complete the Notice of Objection found below, and send it to the Court by email or post to the addresses on the form. Any group member who wishes to oppose the Proposed Settlement may attend or send a legal representative to attend, the Supreme Court of Victoria to attend at 10.30am (AEDT) on 13 November 2026 when the Settlement Approval Application will be heard. Further details regarding the hearing will be published on this webpage closer to the hearing date.

Source: Supreme Court of Victoria

About This Case

This class action concerns franchise agreements entered into between the Independent Franchisee Group Members (as defined in the claim) and Business Service Brokers (t/as TeleChoice) between 1 January 2006 and 22 October 2012.

The Plaintiffs claim that by reason of the franchise agreements, TeleChoice is bound to pay to the Plaintiffs and the Independent Franchisee Group Members a portion of the sums TeleChoice received for commissions in S ECI 2017 00289 Business Service Brokers Pty Ltd (ACN 069 049 994) as Trustee for the Sharelink Services Unit Trust vs Optus Mobile Pty Ltd (ACN 054 365 696) (the TeleChoice v Optus litigation).

The Plaintiffs seek a declaration to that effect, together with compensation pursuant to section 237 of the Australian Consumer Law (ACL) on the basis that it was unconscionable for TeleChoice to have retained the commissions. The Plaintiffs further claim TeleChoice breached the franchise agreements by replacing Optus as its telecommunications supplier, for which they seek damages and declarations that personal guarantees given by group members in their franchise agreements are unenforceable.

Source: Supreme Court of Victoria

Who May Be Eligible

This class action concerns franchise agreements entered into between the Independent Franchisee Group Members (as defined in the claim) and Business Service Brokers (t/as TeleChoice) between 1 January 2006 and 22 October 2012.

Source: Supreme Court of Victoria

How to Register

To opt out, you must complete the opt out notice attached to the Notice and return via email or post to the address on the Notice for the Registry of the Supreme Court of Victoria. For further information about opting out, please refer to the Notice to Group Members.

Source: Supreme Court of Victoria