QSuper Class Action

Federal Court of Australia · Consumer

  1. Investigating
  2. In court
  3. Settled
  4. Open to register
  5. Closed

Current stage: Settled · Follow for updates

Source: Shine Lawyers Latest date on its page: 1 July 2016 View original source
Source: comcourts.gov.au View original source

The sections below quote Shine Lawyers. They reflect allegations or the firm’s position and have not been determined by a court unless a settlement or judgment is noted. Where sources cover the same point, the most recently updated page is shown first and the others are folded underneath.

Settlement Update

From August 2026, the QSuper Class Action entered the administration phase. During this phase, payments to participating group members will be calculated and made. Shine Lawyers has been appointed as the Settlement Administrator. Australian Retirement Trust has been appointed as the Settlement Distributor and will be responsible for paying group members’ respective shares of the settlement sum. If you: elected to opt out of the QSuper Class Action; or did not register, or registered after the registration deadline, to participate in the QSuper Class Action; or registered and were assessed as ineligible then you will not receive any compensation from the settlement. For the majority of registrants that were deemed to be ineligible, this was because, based on the allegations made in the QSuper class action and the information provided in registration forms, those registrants did not suffer any loss or only suffered minimal losses. The opportunity to opt out or register for the QSuper Class Action is closed.

Source: Shine Lawyers

About This Case

Shine Lawyers allege that QSuper breached its obligations by failing to properly notify members in 2016 of important changes to life insurance policy premiums and by failing to implement systems to automatically apply premiums at lower occupational rates, according to the personal circumstances of certain members.

The insurance premium changes related to a package of new insurance arrangements introduced by QSuper from 1 July 2016 that permitted members to personalise their insurance cover and elect to have their insurance premiums charged according to occupational ratings. This might have resulted in lower insurance premiums for certain members, who were eligible for Standard (and under 39 years of age), White Collar, or Professional rates. As a result of the alleged failure to sufficiently communicate these changes, thousands of QSuper members:

Were charged insurance premiums that were higher than they should have been; and Suffered superannuation investment losses.

Source: Shine Lawyers

Who May Be Eligible

If you had a QSuper superannuation account from May 2016 and were eligible for Standard (and under 39 years of age), White Collar, or Professional rates, you may be eligible to join this class action. Beneficiaries of deceased QSuper members and (former) spouses of QSuper members whose superannuation accounts were adversely affected may also be eligible to join this class action.

Source: Shine Lawyers

Frequently Asked Questions

How do I know if I am a group member?

You are a group member if you meet the criteria set out in the statement of claim, which is a court document filed by the Applicant when the class action began. You may be a group member (or “Fund Member”) in this class action if you held a QSuper superannuation account from May 2016 and were eligible for: White Collar or Professional occupational rates; or Standard occupational rates and you were under 39 years of age. You may also be a group member if at any time after 1 July 2016: you represented or received a payment from a deceased Fund Member who met the eligibility criteria above; or you were the former spouse of a person who met the eligibility criteria above and you received a transfer from a Fund Member, pursuant to an order or settlement in a Family Law Act 1975 (Cth) proceeding.

What is occupational rating?

Occupational rating affects how much you pay for insurance in your superannuation to reflect the level of risk related to your job or occupation. The class action alleges QSuper failed to introduce a system to occupationally rate members and/or failed to sufficiently communicate these changes to members. If you were eligible for Standard (and under 39 years of age), White Collar, or Professional occupational rates, the class action alleges you were: Charged significantly more for your life insurance than you should have been; and Suffered superannuation investment losses.

What are Standard, White Collar, and Professional rates?

In the class action, Standard, White Collar and Professional rates all refer to the premium you were charged for insurance cover within superannuation. Generally, each of these rates were lower than the ‘Default’ rate. Whether you fall into Standard, White Collar or Professional for the purpose of the class action, depends on the level of risk related to your job or occupation from 1 July 2016. Standard rate – Applicable if your occupation was not classified as high risk, professional or white collar. For example, this may include nurses, health care workers/carers, or manual light positions. A person eligible to be occupationally rated as “Standard” is only a group member if they were aged between 17 and 39 as at 1 July 2016. This is because the “Standard” rates for persons aged over 39 years were higher than the “Default” rates QSuper charged fund members who had not elected to be occupationally rated, meaning they suffered no loss. White collar rate – Applicable if you spent 80% of your time in an office or classroom environment performing primarily administration or managerial duties as at 1 July 2016. For example, this may include managers, teachers, or call centre operators. Professional rate – Applicable if you were university educated relevant to your occupation, or a senior manager working in an office with an annual salary of $120,000.00 or more, as at 1 July 2016. For example, this may include surgeons, doctors, or executives. The types of occupations that are likely to fall into one of the above occupational rates include: Teachers, teacher’s aides and school principals Lawyers Engineers Information technology roles Finance / accounting roles Doctors and other allied health professionals Executive or management roles (with a primary office-based job) Nurses (aged under 39 as at May 2016) Marketing roles. The class action does not include police, emergency services, cleaners, security guards and heavy manual and other hazardous occupations. Under the occupational rating system introduced by QSuper in May 2016, these were classified as 'High Risk’ and were not eligible to pay to lower premiums for insurance in superannuation. Generally, High Risk rates were higher than standard, white collar and professional rates.

Source: Shine Lawyers

Disclaimer: This information is sourced from Shine Lawyers and comcourts.gov.au. It is provided for general information only and does not constitute legal advice. Always verify details with the original sources before taking any action.

Legal disclaimer: Information on this page is general in nature and does not constitute legal advice. ClaimBar tracks class action settlements and provides updates. Always seek professional legal advice for your specific circumstances.

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