CIBC Unpaid Overtime

Latest update

May 13, 2026: The calculations for the second and final distribution are being finalized along with remittance information for the CRA. All claim rejection letters have been distributed. This page will be updated once mailing of the final payments has commenced, which is anticipated to occur by the end of May 2026. October 17, 2025: The claims administrator is currently finalizing the eligible claims and distribution amounts for the second distribution, including adjudication of late claims received after the initial distribution. The second distribution will be sent in early 2026.If you have any questions regarding your claim, please contact the Claims Administrator at: cibcunpaidovertime@ricepoint.com. March 27, 2025: We have been advised by the claims administrator that the first distribution of cheques is currently being prepared and will be mailed on March 31, 2025. March 10, 2025: We have been advised by the claims administrator, Ricepoint Inc., that there have been further delays in finalizing the first distribution and that cheques were not mailed on March 7, 2025. We understand that Ricepoint was relying on data analysis from a data processing provider who was delayed in verifying and delivering their calculations, which in turn has delayed Ricepoint’s work.We are very concerned about this additional delay and are working with Ricepoint to make sure that it is as short as possible. We understand that these delays are frustrating and disappointing but appreciate your understanding. This is a very complicated and challenging case, with a class period going back to 1993 and 10’s of thousands of class members in all provinces and territories. We will do everything we can to get your money as soon as possible and will advise of the revised date for distribution of the settlement funds as soon as we get that information from Ricepoint. September 18, 2024: This is an update on the status of the administration of this now settled overtime class action against CIBC. Under the terms of the court approved Settlement and Distribution Protocol , each Class Member’s individual share of the net Settlement Fund will be dependent on, among other things, the Class Member’s average wage rate for their position and years of employment with CIBC. Any Class Member’s individual share attributable to work in earlier years of service will also be partially adjusted in light of the various provincial limitation periods. The settlement covered approximately 30,000 current and former CIBC employees. Notices went out to the Class Members whose identity and addresses/emails were available. The Bank did not have complete information for all potential Class Members going back as far as 1993. It was expected that various employees in the Class would correspond with the court-approved settlement administrator to correct or supplement information regarding their wages or years of employment. It was also expected than many former employees in the Class (whose identity was not otherwise known or available) would contact the settlement administrator to advise that they too worked for the Bank in one of the positions referred to in the Class. Thousands of individuals did correspond with the settlement administer before the March 25, 2024 deadline. Since that time, the settlement administrator has corresponded with thousands of individuals to seek further information or confirmation that they worked at the Bank in one of the relevant positions at some point between February 1, 1993 and June 18, 2009 or additional information on their wage rates or years of service. That follow up information and confirmation process was open until September 13, 2024. Now that that process has ended, the settlement administrator, with some input from Class Counsel, can complete the process of deciding which claims are eligible and then move on to calculate each Class Member’s individual share of the net settlement fund. The process of reviewing thousands of individual responses and supplemental documentation has and will continue to take some months, with the result that the first payout to Class Members will likely start in January as set out in more detail below. Under the terms of the approved Settlement, the distribution of the net settlement funds to Class Members is proceeding in two stages. The first distribution will be based on 70% of the net settlement funds available, as provided for in the distribution protocol. As of the date of this update, the first distribution of the net settlement fund is expected to proceed in or about mid-January 2025. The second distribution will include the remaining balance of the net settlement funds. The date of the second distribution will be determined at a later date in this proceeding and will be posted to this site at that time. Paying the distributions in the same calendar year will also make the tax reporting and related issues more simple and thus reduce the administration expenses reserved or deducted from the settlement funds. Class Counsel appealed the fee approval in this decision to the Court of Appeal for Ontario. In reasons for decision released on August 23, 2024, that appeal was dismissed. As such, money reserved to potentially supplement Class Counsel’s approved fees will now be added to the net settlement funds and available for payment to the Class. March 26, 2024: The claims period is now closed. September 25, 2023: Ricepoint Administration Inc, the Claims Administrator, circulated an email to class members, for whom they had addresses on file. The Notice was in the form a letter which provided a Claim ID and Pin No. Class members who did not receive the Notice can submit their claims by following this link: https://cibcunpaidovertime.ca/ Please note that the class period for all claims is February 1, 1993 to June 18, 2009 . The claims portal will only accept these dates or any dates in between. All claims will be processed after March 25, 2024, which is the deadline for submitting claims. For information about the claims process, please click here to view the Amended Distribution Protocol. If you have any questions regarding the claims process please contact Ricepoint Administration Inc. by email at cibcunpaidovertime@ricepoint.com or toll-free at 1-866-726-4057. July 5, 2023: Following a hearing on March 3, 2023 Justice Belobaba approved this $153 million settlement as being fair, reasonable and in the best interests of the Class. To view a copy of the Court’s order approving the settlement, click here . To view a copy of the Court’s order approving the distribution protocol, click here . Sadly, Justice Belobaba became ill and subsequently passed away. On April 24, 2023, Class Counsel’s fee approval motion was heard before another judge, Justice Perell of the Ontario Superior Court. On May 18, 2023, the Superior Court of Quebec released its judgment, recognizing the settlement in Quebec. A copy of

Source: Sotos LLP

About This Case

This case alleges that CIBC unlawfully failed to pay its employees for overtime work that they were routinely required or permitted to perform to complete the common duties of their positions.

The defendant CIBC is a major Canadian bank.

The defendant’s overtime policy required employees to obtain management approval of overtime hours in advance. The plaintiff alleges that this policy served as an institutional barrier to claims for overtime that would otherwise have been compensable.

Ontario Superior Court of Justice Edward Belobaba ruled in favour of the plaintiff in rulings in 2020. CIBC has appealed the rulings and the Ontario Court of Appeal is expected to release its judgment sometime in the spring.

Source: Sotos LLP

Who May Be Eligible

You are automatically included in the class if you are or were a full-time or part-time CSR, assistant branch manager, FSR, FSA, branch ambassador or other front-line customer service employee working in CIBC’s retail branches across Canada since 1993.

Source: Sotos LLP

How to Register

Class members who did not receive the Notice can submit their claims by following this link: https://cibcunpaidovertime.ca/ Please note that the class period for all claims is February 1, 1993 to June 18, 2009 . The claims portal will only accept these dates or any dates in between.

Source: Sotos LLP